Shopping for someone else but not sure what to offer them? Give them the gift of their choice with a NEUF.VINGT.CINQ gift card.
Gift cards are delivered by email and have instructions for redeeming them at checkout.
* Our gift cards have no additional processing fees.
- Standard shipping ($5 or FREE for orders of $50+): 2-10 business days
- Express shipping ($13): 1-2 business days tracking number provided..
- Standard shipping ($13): 10-15 business days - tracking number provided..
*Please note that we cannot guarantee shipping delays due to the Covid-19 situation.
In order to offer you the best customer experience with NEUF.VINGT.CINQ, we accept all size exchanges for the same model.
How does it work?
It's super simple! Take the initial envelope, insert your jewelry and add a memo mentioning the new size you would like to exchange and the delivery address for the return. You just have to add a stamp and insert it in the slot of your mailbox and you're done! The return address can be found in the upper right corner of your delivery envelope.
WE GUARANTEE THE QUALITY OF OUR JEWELRY
That said, if your jewelry tarnishes or has a manufacturing defect, send us a picture of the product at the following email address: firstname.lastname@example.org.
It will be our pleasure to provide you with a replacement!
* No refund possible in any case