Shipping policy

*Please note that we cannot guarantee delivery times due to the current Covid19 situation and during busier periods.


CANADA
● Express Delivery ($8.95$):
- 1-2 business days
- Tracking number provided. You may use it to track your order.
- We are responsable of your packages until it's declared as delivered. Afterwards you agree to be responsible of your packages.
- Our collaborators : Dicom GLS Canada and Canada Post


Store pickup (FREE)
- Ready in 24h-48h business hours
- Availability according to the opening hours of the store


INTERNATIONAL
● Standard Shipping (13$):
- 10-15 business days
- No tracking number available
- We are not responsible for loss or theft of packages during transport.
- Our collaborator: Canada Post


* Please ensure that the delivery address provided is the correct one. No changes can be made once the package has been sent. If this is the case, the package will be returned to us and we will notify you by email. Charges may apply for the second shipment of the package if this is the case.

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Questions ?
Feel free to contact us at info@neufvingtcinq.com for any questions regarding delivery. We look forward to hearing from you :)

We look forward to hearing from you :)
NEUF.VINGT.CINQ team